Our Member Services contact centre will be closed from 12pm Wednesday 18 December and re-open 8am Thursday 19 December. During this time, you can leave a message with your contact details and we will call you back.
August 31st, 2020
The Federal Government’s consumer protection agency, ASIC, is reporting that fraudsters are contacting unsuspecting super members claiming to represent ASIC and offering to help them combine their superannuation accounts.
What to look out for
ASIC will never call members offering to help with consolidating (rolling in) super, and it doesn’t let anyone else act on its behalf to push financial products or services. So any call, email or text of this type is not to be trusted and you should stop any communication immediately.
Visit the ASIC news hub for more information about this scam.
Protecting yourself from fraudsters
ASIC urges Australians to be wary of anyone who has contacted you out of the blue seeking your personal or financial details.
For example, if someone calls you saying they’re from First Super, but you haven’t asked us to ring you, you should feel free to hang up and contact us yourself on 1300 360 988 or mail@firstsuper.com.au. A genuine representative of First Super will never try to talk you out of doing this.
What to do if you’re targeted
More information about current scams is available on the Australian Competition and Consumer Commission (ACCC) website, Scamwatch, including how to make a report and where to get help.
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