Our Member Services contact centre will be closed from 12pm Wednesday 18 December and re-open 8am Thursday 19 December. During this time, you can leave a message with your contact details and we will call you back.
Member Services 1300 360 988
Employer Services 1300 943 171
Overseas call +61 3 8663 2110
Our Australia-based contact centre is open Mon-Fri, 8am-6pm AEST / AEDT
We are closed on the following dates:
Translation and Interpreting Service (TIS National) 131 450
Email us
Members: mail@firstsuper.com.au Employers: employers@firstsuper.com.au
Write to us First Super PO BOX 666 Carlton South VIC 3053
Fax 1300 362 899
Metro and Regional Member Service coordinators
You can make an appointment with one of our friendly Member and Employer service coordinators at one of our regional office locations or at our main office:
Level 1, 165 Bouverie Street Carlton VIC, 3053
> Regional office locations
Financial Advice team
Make an appointment with the Financial Advice team or to book a Super or Retirement Health check.
> Financial Advice team
Important fund numbers
Australian Business Number (ABN): 56 286 625 181 Superannuation Product Identification Number (SPIN) & Unique Superannuation Identifier (USI): FIS0001AU
We want you to have the best experience possible with us, so we take complaints very seriously. See details about our complaints process.
> How to make a complaint
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