Our Member Services contact centre will be closed from 12pm Wednesday 18 December and re-open 8am Thursday 19 December. During this time, you can leave a message with your contact details and we will call you back.
First Super’s clearing house, SuperChoice1, is a secure online payment platform.
You can manage all superannuation transactions for all your employees in one place – whether they’re First Super members or not.
This takes the hassle out of making super contributions. Plus, if you have trouble using the platform, our dedicated Employer Services Team are ready to help.
When you register with us, we can send you details about SuperChoice along with your First Super Employer Number.
You’ll need your First Super Employer Number to register with SuperChoice.
> Register with First Super
If you have already registered with First Super as an employer, you can sign up for SuperChoice. You will need your:
You will also need to read the SuperChoice PDS.
> Register with SuperChoice
You may already have a clearing house that you are happy with and you can continue to use that even if you’ve registered with us.
Just remember, you need to pay your contributions by the mandated payment dates.
You can add new employees to Super Choice by:
It’s important for new employees to go through the correct onboarding process before you start paying their super and to use their personal contact details (address, email address and mobile number).
If your employee has personal contact details they want to update, such as change of address or email or mobile number), they need to reach out to their super fund directly for help.
If they’re a member of First Super, they can update their contact details by:
When your employee leaves your business
Remember if your employee leaves your business, you can update this information through SuperChoice.
Register with First Super
That’s it! Paying super doesn’t need to be an administrative burden.
Just make sure to register with us, so if you need help our dedicated employer services team or your Local Coordinator can support you on your super journey.
If you have any questions, please call our Employer Services Team on 1300 943 171 or request a call back from a business specialist.
1First Super’s Clearing House is managed by Super Benefits Administration Pty. Ltd (SBA) (ACN 098 637 659). SBA is a provider of administration and consulting services for the superannuation and trust industry. SBA is providing a clearing house service on behalf of its clients which includes First Super Pty. Ltd. SuperChoice Services Pty Limited (“SuperChoice”) (ABN 78 109 509 739) has been contracted by SBA to provide SBA’s Clearing House as the authorised representative (numbered 336522) of SuperChoice’s related corporation PayClear Services Pty Limited (“PayClear”) which is the holder of Australian Financial Services Licence Number 314357.
First Super Pty Ltd (ABN 42 053 498 472, AFSL 223988, RSEL L0003049), Trustee of First Super Superannuation Fund (ABN 56 286 625 181, RSER 1067385). First Super does not recommend, endorse or accept responsibility for this service. Terms and conditions apply and can be viewed in the Product Disclosure Statement available from SBA upon request. First Super does not accept liability for any loss or damage caused by use of the SuperChoice Clearing House service. First Super does not receive any commissions from SuperChoice as a result of employers using this service. This information is of a general nature and does not take into account your personal objectives, situation, or needs. Before making a decision about First Super, consider your financial requirements and read our Product Disclosure Statement and Target Market Determination, available by calling 1300 360 988.
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