KiwiSaver transfer process
KiwiSaver transfer process
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KiwiSaver transfer process

We’ve helped thousands of people successfully transfer their KiwiSaver over to Australia.

We’re here to answer all your KiwiSaver transfer questions and we’ll help you through every step of the process. Transfer your KiwiSaver today in just four steps.

Before you transfer

Once in Australia, your KiwiSaver balance can only be moved between KiwiSaver accepting funds or back to a KiwiSaver fund in New Zealand.

Most super funds do not accept KiwiSaver transfers, nor can you transfer to SMSFs.

Learn more about KiwiSaver transfers

How to transfer your KiwiSaver to First Super

Step 1

Simply join First Super online (takes 5 minutes). Make note of your member number.

Step 2

Contact us and request a KiwiSaver Acceptance Letter (KSAL). You will need to provide the KSAL to your KiwiSaver fund for your KiwiSaver transfer.

For the KSAL you will need to provide us with:

  • your First Super member number
  • your current KiwiSaver Fund details

Step 3

Contact your KiwiSaver Fund and:

  • request Trans-Tasman Portability forms (note the form may be called something else)
  • complete and sign the forms

Step 4

Send all completed forms, supporting documentation and First Super’s KSAL back to your KiwiSaver fund.

We recommend you follow up with your KiwiSaver fund to confirm they have all the correct information they need to process your KiwiSaver transfer.

Confirmation

Your KiwiSaver fund will notify you when they have processed and transferred your KiwiSaver to First Super.

It takes a few days before you can see your KiwiSaver transfer in your account. We’ll send you confirmation once your KiwiSaver is in your actual account.

The whole transfer process takes approximately 2–6 weeks.

KiwiSaver Trans-Tasman Portability forms

It’s important to note that your KiwiSaver fund may call this form something else, such as a Permanent Emigration Transfer Request form.

Usually, the form requires you add some or all of the following information:

  • Provider name: First Super
  • Postal address: First Super, PO BOX 666, Carlton South, VIC 3053
  • Email: mail@firstsuper.com.au
  • Phone: 1300 360 988 / +613 8663 2110
  • ABN: 56 286 625 181
  • SPIN & USI: FIS0001AU
  • Your First Super account number
  • Your First Super member number
  • First Super’s bank details can be found on the KSAL.

Remember to send all completed forms, supporting documentation and KSAL to your KiwiSaver fund.

We’re here to help. So let’s talk.

If you would like help transferring your KiwiSaver to Australia, or have any other questions about your super, please call our Member Services Team on 1300 360 988, or email us mail@firstsuper.com.au.