Our Member Services contact centre will be closed from 12pm Wednesday 18 December and re-open 8am Thursday 19 December. During this time, you can leave a message with your contact details and we will call you back.
January 31st, 2018
Since the introduction of the Federal Government’s SuperStream programme, there’s been many changes to the way in which employers pay their employees’ super contributions.
Likewise, First Super is working hard to reflect the new requirements in its systems to improve and streamline the process for you, First Super’s valued employers.
In accordance with the new system, First Super introduced a clearing house to assist you in complying with SuperStream requirements. The new system simplifies the task of paying employee super contributions, potentially saving your business significant time and resources.
As part of the shift, First Super has retired the Employer Login feature, which impacts your ability to generate Member numbers online for new employees. Instead, to generate a Member number please call or email Employer Services on 1300 943 171 / mail@firstsuper.com.au, quoting the following employee information:
For questions about SuperStream, or other matters related to your superannuation obligations please get in touch.
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