Our Member Services contact centre will be closed from 12pm Wednesday 18 December and re-open 8am Thursday 19 December. During this time, you can leave a message with your contact details and we will call you back.
February 26th, 2020
Now that our six-month investment returns have been confirmed, the 2019/20 mid-year statements have been produced and are scheduled to arrive in mailboxes by 1 March.
This statement provides an overview of your pension account balance, transactions and investment returns as they stood at the halfway point of the financial year.
In your statement pack, you’ll also receive a “Half Time” newsletter. This features a summary of the Fund’s investment performance and other important details to help you get the most out of your pension account.
The information about you that we hold on file is needed to make sure we can administer your super account correctly and meet all the requirements of superannuation laws and regulations.
When you open your statement, please take a minute to check the following:
You can access and amend this information at any time using our member portal, firstonline.
Alternatively, you contact the Member Services Team on these matters or any other query about your super on 1300 360 988 or mail@firstsuper.com.au. If you haven’t received your statement by 1 March, do get in touch to let us know.
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